Sheet Assistant Support

Get help with your Sheet Assistant Google Add-on. Find answers to common questions, troubleshooting guides, or contact our support team directly.

FAQ

Find quick answers to the most common questions about Sheet Assistant.

Documentation

Comprehensive guides and tutorials to help you get the most out of Sheet Assistant.

Contact Support

Can't find what you're looking for? Reach out to our support team directly.

Frequently Asked Questions

How do I install Sheet Assistant?

To install Sheet Assistant:

  1. Open Google Sheets
  2. Go to Extensions → Add-ons → Get add-ons
  3. Search for "Sheet Assistant"
  4. Click "Install" and follow the authorization prompts
  5. Once installed, you'll find Sheet Assistant under Extensions → Sheet Assistant
What permissions does Sheet Assistant require?

Sheet Assistant requires the following permissions to function properly:

  • Google Sheets access: To read and modify your spreadsheet data
  • Gmail access: To send emails with your data
  • Google Drive access: To save generated documents and files
  • Your email address: For identification and support purposes

All permissions are used solely for the add-on's functionality and your data privacy is protected.

Why isn't Sheet Assistant working in my spreadsheet?

If Sheet Assistant isn't working, try these troubleshooting steps:

  1. Refresh your browser and reopen the spreadsheet
  2. Check if the add-on is properly installed under Extensions → Manage add-ons
  3. Ensure you've granted all necessary permissions
  4. Try disabling and re-enabling the add-on
  5. Clear your browser cache and cookies
  6. If issues persist, contact our support team
Is my data secure with Sheet Assistant?

Yes, your data security is our top priority:

  • We only process data necessary for the add-on's functionality
  • No data is stored on our servers after processing
  • All operations are performed within Google's secure infrastructure
  • We comply with Google's API Services User Data Policy
  • Your data is never shared with third parties

For more details, please review our Privacy Policy.

How do I report a bug or request a feature?

We welcome bug reports and feature requests! You can:

  • Use the contact form below to send us detailed information
  • Email us directly at airme.space@gmail.com
  • Include screenshots, error messages, and steps to reproduce issues
  • Describe your desired feature and how it would help your workflow

Contact Support

Support Response Time

We typically respond within 24-48 hours during business days. For urgent issues, please mark them as high priority.

Other Ways to Reach Us

Response within 24-48 hours